Premium Tea for your Café
More than two decades of Tea expertise
We started selling organic loose-leaf tea in 1999 with the opening of Western Canada’s first tea-only café in Edmonton. Steeps, the Urban Teahouse became the first multi-store chain of dedicated tea cafés in Canada.
A proven system for café tea service
With our roots in tea being nearly 100% dedicated to Café service, we have created our products and systems to align seamlessly with those busy café workspaces. Delivering a mind-blowing cup of tea or tea latte to the customers hands in under 3 mins is the key to our ultra-successful program.
Ethically sourced, organic & freshly blended
Our many decades solely focused on organic premium tea means that we have long standing relationships with some of the best tea growers on the planet. Our Chief Tea Procurer is a Certified Tea SommelierTM and a Certified Tea SpecialistTM and travels yearly to the gardens to cup and sample new lots.
Outstanding Customer Service
Our order turn-around is lightning fast. Being situated on Vancouver Island means we can get tea to anywhere in western Canada in 1-3 days. Further east, not more than 5 business days.
We listen with attentiveness, respond with knowledge, and act immediately.
Rest assured, we’ve got your back.